Posting some photos of the issue on here may help the VM forum team respond but someone will need to move your topic to another forum as the VM forum. Built and led team committed to achieving goals through energetic engagement, positive mindset and consistent work ethic. on 12-12-2022 20:27 Hello all, I have booked a collection with the collections team to come around and pick up my equipment. Alternatively, dial 0345 454 1111* from any other phone. Hello. Full time People enjoy this job; Good employer. Our Products. com to arrange an early pick up of the equipment. on 28-10-2022 09:20. Automatic compensation scheme. At the time of writing all Virgin Media broadband packages slower than its flagship Gig1 (1Gbps) broadband package come with its Hub 3 router. Also I noticed that the collection points used by Virgin have deveral different carriers sevicing them and I wanted to know which carrier to use. Hi I ended my contract and was told that on the 17th April someone would collected the equipment from my home due to being disabled. Call Virgin Media and select the option ‘If you’re thinking of leaving Virgin Media’. If you think you’ve used the incorrect bank account details when paying via bank transfer. They provide telephone, television and internet services. In-Home Telecoms & Energy. com) to arrange an appointment for our collection team to come round and pick it up. I'm a Very Insightful Person, I'm here to share knowledge. It has to be. Hi there, I wasn't sure which section to post this under, so hopefully, it will get to the right person. In addition, this is not a new problem because. I have now received the returns pack with the silver terminator cap I’m supposed to put on the Virgin media wall socket. If the equipment is not returned within 15 days our collections team will be in touch to arrange an appointment to collected. Communication with VM was pretty mich impossible, I never received a reply mail or letter to any of this, but luckily the collect+ tracking. Hi, Hope all are well. Virgin harassing me with multiple debt collection agencies. 27/08/10 - 15:10 #5. Why has yet another prepaid item gone MISSING, yet yodel are LYING about it being delivered at 1. Available with M50 broadband or faster. From 15 September 2020, customers who purchase an Apple Watch Series 3 or later will be able to start with three months of Apple Fitness+ free. We would like to show you a description here but the site won’t allow us. Introduction. Final payment in Collections. They have been chasing payment directly and through 3 debt collection agencies. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. You can also complain by writing to Complaints, Virgin Media, Sunderland, SR43 4AA. 1. We do initially offer an appointment when we get in touch via text. Step 2 - Reuse the same box – place the old kit in the tray and the other bits (remote control, power cables) in the smaller compartments, then close the lid and secure the box shut with the red clips. All equipment was sent back in the post and numerous phone calls were made to the customer service. reg number. We would like to show you a description here but the site won’t allow us. Getting in touch. The signal in my home was so bad I cancelled the sims within my 14 day cancellation period, therefore no charges. Re: Problems returning my equipment. 22 and on 11. Do feel free to call our team on 0345 454 1111 or 150 on your Virgin Media landline service, close to our opening time of 8am - to avoid longer call queues, if you want or need to discuss the pending visit with our team further. They’re super knowledgeable on all our products and services. I have recently been contacted by a debt collection agency who say they are collecting a debt that I owe to VM! Now this apparently comes from two sims I purchased back in October 2020. Perfect for streaming. If you would like more information on the Starter Collection please call a Virgin Customer Services agent on 0843 515 8680. If you are uncertain about whether a Virgin Media contact number is chargeable, make sure to check your phone-plan details in advance of calling, or use an alternative contact method where possible. Committed to add value and raise. I don’t have, have never had and now will never have a virgin media account. The legal stuff £0 Setup: included on broadband & phone packages, Big bundle, Big bundle + Pick(s), Bigger bundle, Bigger bundle + Movies, Bigger bundle + Sports, Bigger bundle + Sports & Movies (including Volt variants) and Ultimate Volt. Here’s the timeline (not in chronological order): 1) 21/6 The day the broadband contract ended and I was promised a return packa. I wasn't aware that I had to return old equipment and I just binned them when I stopped using them except the V+ Box which I sold because I bought it from Virgin Media for £49 so that was my. After 16 years custom! I will never return to Virgin Media in the future and will recommend others not to use Virgin either. on 07-02-2023 11:22. Having left virgin media in February I have tried multiple times to get returns packaging sent for the router. Options. Virgin are stating the equipment is worth £40 charge yet cannot be bothered to collect so they can avoid refunding monies due to me. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Search Search. Step 1 - Empty the new equipment out the box – when you receive the QuickStart kit. £25. Virgin Media. on 18-08-2022 14:29. Claim rebates for completed homes (optional) Broadband, TV and phone deals Broadband, TV, phone and SIM deals Black Friday broadband deals Broadband no upfront cost. Apply to Virgin Media jobs now hiring in Gants Hill Station on Indeed. Step 1 - Empty the new equipment out the box – when you receive the QuickStart kit. Gateshead Council. What to Watch ; Switching ; Virgin Media and O2 ;Build the ideal Virgin Media package for your unique needs. uk. I was at the store where I bought it and they told me to call the virgin media support team. Step 1 - Empty the new equipment out the box – when you receive the QuickStart kit. , staff badge ID no. on 13-01-2023 20:04. Mobile Your Account. Thanks, DavidBelong you looking into cancel own Virgin Media account? Use our contract cancellation guide for all enquiries relating to leaving Virgin Media. Pack up your equipment in the Virgin Media recycle kit provided. You have contacted me this week again about sending the old one back to you. Their Resolution Team emailed me in Dec22, gave me a complaint number and. Watch in more rooms with 4K-ready Virgin TV 360 Mini boxes. My role is to support apprentices throughout their journey from start to finish and beyond ensuring. 1% worse than the company average rating for salary and benefits. The Virgin Media Collections ‘Starter’ package is an 18 month contract, if you choose to terminate your package before the minimum term then you may be charged. You may choose to receive a paper bill instead. Hub 5X: up to £85 per unit. No one turned up, and I tried for 2 hours to get through to virgin yesterday by phone. If you want to record TV, you would need TV 360 which would need a co-ax connection as well as the WiFi connection. Compare TV, broadband and phone; Oomph bundlesYour responsibility ends entirely when you hand it back to VM's contracted collection service, in this case Collect Plus. in Virgin TV 360 Wednesday; Advice please re c130 fault in Virgin Media: TiVo® service 18-10-2023; Why is it almost impossible to actually get a stream box? in Stream from Virgin Media 11-10-2023; moving from V6 Tivo to 360 in Virgin TV 360 13-09-2023Posted 1:21:33 PM. Packages ; Broadband ; TV ; Landline ; Fluid ; For business ; Other Stuff. Where it says customer reference number either enter your Virgin Media account number, or the MAC address of the equipment being returned. A rep from Virgin Media has today arrived at my front door with no prior warning asking to come in and collect old. Simply call 150 from a Virgin Media phone or 0345 454 1111* from any other phone. They will either text or email you (from noreply@contactengine. You should receive an email confirming the returns though 🙂. Click below to get introduced to the hard working Virgin Media Help & Support community team, who are here to help you help each other. Equipment Collections Representative Virgin Media. Virgin Media says it has committed to net-zero-carbon and zero-waste operations by the end of 2025. £27. The offer can be redeemed on your iPhone. Whether you have a fault with your service that needs fixing, or you’re just having Virgin Media installed, we’ll send you one of our engineers at no extra cost*. com, the worlds largest job site. Volt benefits include (1) Virgin Media broadband speed boost to the next available level (up to a max of 1Gbps download speed) at the point you place your order to become supercharged with Volt. You can find loads of helpful information on the Virgin Media support site. Are them looking to cancels your Virgin Media account? Use ours contract cancellation guide used all demands relationship to leaving Virgin Media. Are thou looking to cancel our Virgin Media account? Use our contract cancellation guide fork view queries relating to leaving Virgin Media. My elderly mum (80+) had Virgin Media install fibre phone last September, the setup didn't work for her so she had to get them to re-do it (at her cost!), now she has received a letter (01/03/2023) stating that as part of ongoing improvements for over 35,000 customers, we need to replace your. If none of the above are working, call us on 150 from your Virgin Media Phone or Virgin mobile, or 0345 454 1111* from any other phone. Speed. This means that customers who have old Virgin Media equipment, that we can’t redeploy, canReturning Virgin Media Equipment in Virgin Media: TiVo® service 09-07-2023; Recycle old media box turned to collection - confused in Virgin Media: TiVo® service 20-03-2023; Returns in Virgin TV V6 10-02-2023; Netflix signed out after two weeks saying restart membership in Stream from Virgin Media 16-01-2023Virgin Media Verified account. Up to 3 WiFi Pods if needed. Read a summary of the Virgin Media Ireland terms and conditions here. Or stream, control and manage. When you place your order, we'll let you know. The Virgin Media kit is part of the service we provide, so we may ask you to return it (including remote controls and power cables). Our Products. Options. It’s important to follow the instructions provided by Virgin Media when returning any equipment to avoid any additional charges. In your shoes I'd raise a written (postal) complaint, demanding the company refund the charge, that VM collect the equipment on a day of your choosing giving them two working weeks notice - failing which you will dispose of the equipment, and that VM pay compensation of say £60 for the repeated failure to collect the equipment and wrongfully charging you for failure to return. on 12-09-2023 14:56. Monday to Saturday: 9am – 9pm (Local time) Sunday: 10am – 7pm (Local time)Sorry to hear that the arranged collection was not complete and that you were charged for not returning the equipment on time. Returning some Virgin Media kit? We’ll show you how to put together your packaging and get everything wrapped up, so it reaches us safe and sound. I was sent a final bill which included an Early Disconnection. I also got an email saying that they have the returned goods but are now including a Virgin WiFi Booster and a Virgin Ethernet Booster. Booking an engineer is easy with Virgin Media. Restart your services. No setup fee is available on all bundles, broadband & phone, and broadband only packages. This is currently one of the most affordable. No notification sent, no kit arrived today. It is unclear when services will be restored, but Virgin Media is working hard to fix the issue as soon as possible. Shop. We offer the full kit and caboodle – Broadband, TV services. HomeHD box may differ from that shown. Thanks Alex, due to the advice I received on here, I have been able to return the equipment to Virgin with no hassle at all. They provide telephone, television and internet services. However, Virgin now claim they have not received all the kit and is charging me for the one piece of equipment. As its now past 17:30 is it - 5395375. I submitted a complaint on the online system, didn’t hear anything back from them. Virgin Media Television;. Our Products. Hi I have recently left VM. Raise a written complaint, asking for them to refund the forty quid, and pay you £26. Virgin Media Community. Phoned to chase, 45 minutes trying to get someone to make sense. Unique you've got your equipment home, her may need some aid setting she. Dial 789 from your Virgin Media SIM or 0345 6000 789 from any other phone (standard charges apply) A return or exchange will be sorted for you in no time at all. Now you keep booking in dates to pick up the equipment then failing to pick it up, and to to. Several spam calls in the space of a 24 hour period. If you return the packaging using the returns label all will be fine, you will not require any further emails regarding this. Admittedly VM might insist they haven't got it and charge you £40 or so, but in that case you complain, if they don't immediately back down you escalate to the Ombudsman and ask for repayment of the equipment charge. 0800 408 9340 is a legit Virgin Media retention department number, I cancelled my 18 month contract 30 days before it ended and got calls from 0800 408 9340 and 0203 743 6946 offering me a deal to recontract. Once you’ve confirmed your details via our broadband checker, you can view your appointment, change it by picking from the latest available dates and times for the technicians in your area, or cancel the visit if you find the fault has fixed itself. Debt collectors have now made contact for payment. Main menu; Bundles. They'll be able to guide you through all the relevant options so you'll be able to find the product that's exactly right for you. All our offices and call centres are working to Covid secure guidelines. If you can set up using a Self-Install pack, but choose to use an engineer for. Virgin Media Ireland Limited, Macken House, 39/40 Mayor Street Upper, Dublin 1. What till Watch ; Switching ; Virgin Media and O2 ; Help. It’s all part of the Virgin Media service. Naturally nobody turned up to collect the box and I've waited in all day. Chop and change TV, broadband and phone services to create the perfect deal for you. can be some cliques in places but for the most part it wasn;t too bad. Working hard to help connect the nation, shop our offers and order online. Cons. If the equipment was collected then it can take around 7 days or so to be processed on to the account. The equipment was a Virgin Media Hub 3 and the technician was here on the 3rd February to install a new one and take the old one away. Virgin Fibre Areas only. the team leaders and other team members there made it worthwhile turning up. DomesticVery Insightful Person. Virgin Mobile - Other legal stuff from 17 June 2022. You’ll be the person who collects our equipment from active or disconnected customers premises. Sutton, England. 0k per year. On this letter, there is a label sticker. How to Watch ; Switching ; Virgin Media furthermore O2 ; Assistance. So you won’t need to hop around. Early Disconnection Fees- PAYM & SIM Only Contract. Usually all ends well once you've handed the package over and got your receipt, but very occasionally VM insist they didn't receive the kit back (this is Yodel and Virgin Media, after all). Assertive management of operations employing a rational and proactive approach, prioritising work stream as required. Virgin Media is a telecommunications company. With this in mind, I have gone ahead and sent you a private message to confirm a few details. when you join us. Thank you for your post and welcome back to our community forums. Seacroft, Leeds. Joined virgin almost two weeks ago due to talk talk services being terrible, anyway I still haven’t received my equipment from virgin, I don’t even have a message from yodel so no way of tracking it. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. To return your equipment, simply click the link and follow the instructions. Collections Agent professionals rate their compensation and benefits at Virgin Media with 3. Unless I'm missing something in order to do a collect plus returns I'd need a pre-paid label/returns pack to return the unit? ---. For the second time of asking who regulates Virgin Media. And Products. Not happy with virgin media and thank god I'm not one of their customers. . Although I moved recently I've already returned the old equipment. Peel off this label sticker and place. Hi SueBW4 👋🏼. ’s lowest prices for fibre optic broadband, TV and phone packages. Having read some of the posts on this forum I am worried that this is. Hello. Research salary, company info, career paths, and top skills for Equipment Collections RepresentativeMake a payment in My Virgin Media. Broadband, TV and phone customers 150 free from your Virgin Media phone 0345 454 1111* from any other phone line Mobile customersRe: Returning equipment. However, the contract emailed to me gives the new address for. New around here? Check out. Virgin Media In-Home Partner. Today I have received an email and a text message regarding the return of my equipment and. 50) and extra HD box worth £6. If you’d like to change the delivery date of an order that has already been dispatched, you’ll need to contact the courier directly. Virgin Media £200 bill credit: The Virgin Media bill credit will be applied to your first bill. Step 2: Label your package. Worked with Cisco headend equipment NGTV, TV over IP headend , Cisco switches and multicasting. On this letter, there is a label sticker. Solved: Hello all, I have booked a collection with the collections team to come around and pick up my equipment. Packages ; Broadband ; TV ; Landline ; Portable ; For business ; Other Stuff. 7 ★. I am 86 years old housebound as a full time carer for my 83 year old disabled wife. collections team manager at Virgin Media West Midlands, England, United Kingdom. If we do, we’ll either text or email you (from [email protected] ) to arrange an appointment for are collection team to arrival lap and pick to up. 6 million cable customers in the UK is an unpaid carer – and 58% of them reported feeling lonely or isolated. We recently sent you a new piece of equipment to replace the equipment you currently had and now vou have this connected to our network we need vou to return the old equipment back to us. Unfortunately I do not have the original packaging, can I just hand over the Hub 4 in a carrier bag? Do I also need to return the coaxial and ethernet cables? Thanks in advance, Eduardo collection return 0 Kudos Reply To find your nearest collection point, just go to recycle-more. Joining in. Equipment Collections Representative Virgin Media. We would like to show you a description here but the site won’t allow us. 1. So is this legite thank youEquipment not received. Please join me on private message so I can locate your account and pass account security. Learn how to book engineers, reschedule appointments, or cancel appointments with Virgin Media. Many of the electrical and electronic items that we throw away can. customer collections virgin media jobs. Find out more about Stream and how to get it here, or call 0345 454 1111 or 150 from a Virgin Media phone. Returns team were useless for us. Struggling to pay. Virgin Media support opening hours. 3 weeks ago. If you want TV without recording capability, you could go for the Stream product which would just require a stable WiFi connection. Simply call 150 from a Virgin Media phone or 0345 454 1111* from any other phone. Back in June 2014, I moved home to a location where VM was unable to provide service. Here’s your guide to all the excitement. As subject. I raised a complaint with Virgin Media about the unwanted communication, but they closed the complaint as resolved and sent a generic response. Subscribe to RSS Feed; Mark Topic as New; Mark Topic as Read; Float this Topic for Current User. Start of main content: What. Equipment collection . Bishops Stortford. You can contact our collector directly on 01 4405310. Rosie Taggar Employee Engagement and Communications. D01 C9W8. Introducing the My Virgin Media app . Followers who post on Richard’s social media feeds have been targeted in private channels by people with fake accounts. Virgin Media have a long and proud history of serving the community with products and services which enable people to stay connected. Payment to Virgin Media: If you pay by any other means than Direct Debit, you may be charged a payment handling fee, made payable to Virgin Media Payments Ltd. 99/month or £79. You can order prepaid returns packaging on the following page and take it to your local collect plus store. And Im being charged for equipment which I returned long ago. 1) Yes RJ11 plug to BT socket is the adapter. com asking me to book a date for my equipment to be returned. Is it easy to cancel Virgin Media? Simply call 150 from a Virgin Media phone or 0345 454 1111* from any other phone. 22-08-2023 09:32 - edited 22-08-2023 09:36. I'm sick of waiting for these to be collected and they are gathering dust. Re: Problems returning my equipment. I have cancelled my Direct Debit and would appreciate not being threatened To help protect against online threats, all Virgin customers can get Virgin Media Internet Security for all the family’s smartphones, tablets, or computers. Full time People enjoy this job; Good employer; Good shift notice. Virgin Media is a telecommunications company. Offer terms and conditions. on 19-01-2022 12:56. Compare TV, broadband and phone; Oomph bundles Your responsibility ends entirely when you hand it back to VM's contracted collection service, in this case Collect Plus. If you want to discuss Virgin Media products like TV or broadband, you'll need to speak to Virgin Media's customer service team. You can order a pre-paid returned package through our website to send the equipment back yourself through our many Collect Plus drop of points. Virgin Media recycle kit usually comes with a letter. Starter Collection Virgin Media Collections provide one of the U. Terms and Conditions – Classic contracts – not available to customers entering into new contracts with us from 5 July 2022. Where it says customer reference number either enter your Virgin Media account number, or the MAC address of the equipment being returned. Equipment Collections Representative Virgin Media. Final payment in Collections. I've been waiting in all day for someone from VM to collect my old equipment. Hub 3: up to £50 per unit. I have cancelled my Direct Debit and would appreciate not being threatenedTo help protect against online threats, all Virgin customers can get Virgin Media Internet Security for all the family’s smartphones, tablets, or computers. Options. Make sure you get proof of collection, in case VM claim they haven't received it, then charge for the unreturned equipment. If we can’t collect it, we’ll send you our free. Mbps average. Here you’ll find all the help you need for Virgin Media related problems and issues. I was assured that I would not be billed the £40 (I'm owed £72 as a. co. It still hasn’t arrived! Having wasted another 1 hour 30 minutes on hold this afternoon after receiving another email threatening charging me for. 1800 941 114. Why should this process be so complicated when the box has been illegally drilled into my property. Collections Advisor (Current Employee) - Birmingham - 1 November 2016. After 16 years custom! I will never return to Virgin Media in the future and will recommend others not to use Virgin either. QuickStart, set up and connections. 28 December 2011 at 1:11PM. Now not replying to my emails or live messages. Hi all,. . Hi, I was informed that my VM kit will be collected today. Tuning in. Step 1. IT Department. I guess the first lady I talked to misinterpreted it. Reviews from Virgin Media employees about working as a Collection Agent at Virgin Media. I'm sick of waiting for these to be collected and they are gathering dust. Apologies for any inconvenience. We offer the full kit and caboodle - Broadband, TV services and mobile - to ensure our customers have access to the very latest tech. Chances are they'll flunk handling the complaint, but then you. Drop us an email at the relevant address above with your business name and company. Anyone can find this group. Worked with Harmonic NMX for HD/SD encoding & Simulcast/transcoding. This role will form an integral part of a multi-skilled team of Collections Agents covering TV, Broadband Phone and Mobile. They will either text or email you (from [email protected] on the Whats App Virgin chat right now. Are you looking the cancel your Virgin Media account? Getting our contract cancellation user for all queries relating to leaving Virgin Media. They provide telephone, television and internet services. com, the worlds largest job site. You'll be provided a. ) of all kit that you are returning. I've received three emails, two texts and packaging and packaging to return my router and WiFi extender - but I'm still a Virgin Media - 4968548Scroll down and click on create new label. My son gave me authority to deal with this on his behalf. Today, I received an email from Virgin Media stating, ”We've tried to get hold of you about returning our kit, but it looks like we still haven't got it back yet. At Virgin Media we are working hard to ensure that equipment that's no longer useful gets disposed of correctly. So disconnected in May, I had 2 payments taken instead of one. Completed Level. HomeI'm sorry if this is the wrong board. Equipment must not be resold, transferred or otherwise distributed for commercial purposes. Further exclusions & legal stuff apply. Step 2 - Reuse the same box – place the old kit in the tray and the other bits (remote control, power cables) in the smaller compartments, then close the lid and secure the box shut with the red clips. Virgin Media has launched its first 4K TV set-top box, offering four times the resolution of high definition broadcasts. The forum team maybe able to help and the issue has been flagged to them; be aware it can take them a few hours / days to respond. Job description from Virgin Media Salary: £25,000. There is a link on the email which opens Media have a long and proud history of serving the community with products and services which enable people to stay connected. Resolved “sms message received about winning money” Resolved “Credit limit” Resolved “Horrible cservices. 28 December 2011 at 1:11PM. I left Virgin months ago and have arranged for my equipment to be collected. How does it work? When you disconnect or change your services we'll send you a pre-paid postal returns pack for any kit we want returned. Mon-Sat 9am-5pm. It's important to research the company, as well as practice answering the questions beforehand. If you don't return it they have a right to charge you for it. Skip to kopf content Accessibility Help . Hi, I returned my equipment to Virgin earlier this month with all the 3 pieces of equipment enclosed in the packaging I received. Terms and Conditions – Classic contracts – not available to customers entering into new contracts with us from 5 July 2022. The Virgin Media kit is part of the service we provide, so we may ask you to return it (including remote controls and power cables). I contacted VM via WhatsApp and then phoned VM collections dept. A quick call to VM customer service, who confirmed that generally VM dont send out technical staff, whether it be engineers, installers or technicians to pick up. Simply text us on 07533 016 422 (for free on a Virgin Mobile) between 7am and 11pm Monday to Friday or 8am and 8pm Saturday to Sunday. Virgin sent us packaging initially but then contacted us and told us that they had a team in the area so not to use the packaging/post option. 50: Based on taking the Big Kahuna Cinema & Sports bundle. Not much development opportunity within collections, but can gain experience which you can take elsewhere. Solved: Hi how do I organise for my virgin media equipment to be moved from one room to another? Is this something virgin media do for - 5313993. question now is about return equipment. Virgin Mobile. Enter your details including your Account number, Name, Email Address, Mobile Number, and Delivery Address. Usually all ends well once you've handed the package over and got your receipt, but very occasionally VM insist they didn't receive the kit back (this is Yodel and Virgin Media, after all). And if I ask virgin via watsapp they say to phone but I have a baby and I don’t have much time to sit in. Here to help 🙂. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. Back Submit. Bob. Mbps average. It’s only available at addresses that have had Virgin Media services in the past, so we’ll check to make sure your property is Virgin Media-ready when you make your order. £25. You have now charged me £40 for equipment I do not want and would be happy to return. Our Products. I have emailed Virgin back to send me a return label but have heard nothing for over a week. They'll also give you a one hour delivery slot, so you'll know. The only new days offered are unacceptable as I'm in work. Please look out for a purple envelope, at the top right of the page. Clearly I sent the equipment back as VM have said they have received 2. If you’re on one of our 30 day rolling contracts, you’ll need to pay an additional one-off flexi. Mobile customers. They provide telephone, television and internet services. Equipment Collections Representative Virgin Media. Placed order for M1gig 12th August still not received modem. All Virgin Media equipment, except the Stream product, require co-ax connection. And finally, if you’re moving home, you need to close an account due to bereavement or critical illness or you’re worried about the cost of living - check our pages for more help, you do have other options rather than cancelling. I then rescheduled pick up for 17th Feb (earliest date available) I then last week received a tx then an email staring that I haven't returned my equipment and would be charged £40 if it wasn't back in 9 days. View the job description, responsibilities and qualifications for this position. Hi. on 09-10-2023 10:12. I have requested a collection of my equipment three times and to date you have failed to turn up twice. Outside Canada +1-416-348-1892 This call is free from your Virgin Plus phone. Bill for period 11 Mar - 10 Apr duly paid and I thought that would be end of matter.